HR Operations & Total Reward Specialist

About us

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of points of sale / service centers and affiliates, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and head office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

What we are looking for

Together with your Sr. HR Ops & Reward Specialist colleague, you will be the main point of contact for our employees and line managers, for different HR inquiries, with focus on labor law topics.

Within this role, you will work in close collaboration with all our employees, the HR Director, the HR Talent Specialist, the colleagues of our Finance department, our corporate HR ops colleagues and the different line managers.

Reporting and updating our various HR systems are daily business, as well as ensuring and monitoring good data quality.

Position details

The HR Operations & Total Rewards Specialist will be accountable for:

Payroll

• Manage HR systems and perform configuration activities (e.g. yearly vacation rights, changes in working schemes)
• Monthly processing of changes within eBlox, Oracle HCM and different related tools (such as ServiceNow portal, eBlox HR, benefits statement...)
• Contract management
• Support in payroll preparation and closure (good knowledge and experience in payroll processes is considered a plus)

Reward

• Follow-up of our Amplifon flex income plan in collaboration with SD Worx
• Follow-up of extralegal benefits in collaboration with vendors (e.g. lease bikes) and other departments (IT, Fleet)
• Develop and keep up to date the HR policies to support labor laws (e.g. internal agreements, telework, mobile phone, lease bikes) in collaboration with the HR colleagues
• Contributing to different projects in collaboration with Corporate or Belgium colleagues (e.g. acquisitions, legal cases, internal communication, interfaces)
• Contributing to the organization of personnel events, employee rewards, etc.

Social-legal/ HR service

• Serve as first point of contact for HR customer inquiries of colleagues via various intake channels (e.g. phone, general HR mailbox, face to face)
• Take accountability for employee experience related to the above areas of competence, ensuring high quality and fast execution
• Ensure compliance with local rules & legislations in personnel administration, payroll and processes, keeping up with new rules & requirements (good knowledge of labor law is considered a plus)
• Support Amplifon franchisees on labour law inquiries
• Deliver administrative support in onboarding (e.g. requesting insurances, draft contracts/addenda, onboard new joiners in Oracle HCM,…) and all other key employee moments.

What you’ll need:

• You hold a Bachelor/Master’s degree in the HR or Economic field, or equivalent by experience
• You work accurately and deliver high quality and timely reporting
• You have excellent organizational skills
• You can work autonomously in a small team
• You demonstrate a proactive approach and strong problem-solving skills
• You are eager to learn and dare to take initiative to take the department to a higher level
• You have a strong customer service orientation
• You are a team player and are willing to share experience and best practices
• You master Excel and other Office applications
• You are fluent in Dutch and English (both spoken and written). French is considered a plus
• Knowledge of eBlox/SDworx payroll system and/or Oracle would be a plus.

What We Offer

In HR, we help develop our most valuable resource – our people. We aim to transform the business and accelerate the overall growth of our company by delivering the best possible experience for our current and future employees.

Join us and become part of our international HR Community. Within this community you will be given the chance to participate in projects and workshops.

You’ll get a competitive salary package and you’ll be part of an enthusiastic team of four people, the HR Director, the Senior Operations and reward specialist, the Talent Specialist and our Recruiter.