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Service Manager

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Lead the team. Drive the trust. South Shore Chevrolet is hiring a Service Manager.

At South Shore Chevrolet, we’ve built more than a dealership, we’ve built trust. Our customers know they can count on us for honest advice, quality work, and a welcoming experience every time they visit. We’re proud to be part of the Bridgewater community and to represent a brand known for reliability, innovation, and long-term value.

We’re currently looking for an experienced and community-minded Service Manager to lead our service team. In this key role, you’ll ensure our day-to-day operations run smoothly, while keeping customer satisfaction and team success at the heart of everything you do. If you’re someone who leads by example and is passionate about delivering top-tier service, we’d love to hear from you.

Wage: Commensurate with knowledge, skills and experience

What You’ll Be Doing:

  • Lead, support and mentor a team of technicians and service advisors
  • Drive customer satisfaction, service accuracy and overall department performance
  • Oversee repair processes and ensure all work meets Steele Auto Group's high standards
  • Step in to support diagnostics and technical challenges when needed
  • Keep the shop organized, safe and fully equipped for day-to-day efficiency
  • Train and develop your team, encouraging continuous learning and growth
  • Monitor productivity and performance targets, making adjustments as needed
  • Ensure customers are supported with care, clarity and professionalism
  • Foster a team culture rooted in trust, accountability and great service

What We’re Looking For:

  • 3+ years of automotive experience, ideally within Fixed Operations
  • Proven leadership experience with a hands-on, supportive style
  • Highly organized and motivated, with a drive to continuously improve
  • Strong time management and problem-solving skills
  • Ability to foster a positive shop culture where people want to show up and do their best

Why You Will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company, you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to some or all of the following:

  • 100% Matched Retirement Savings Plan – Employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
  • Flexible Health and Dental Plans – Choose from six cost-shared plans tailored to your lifestyle.
  • Mental Health and Wellness Support – 24/7 confidential support for you and your family through EFAP.
  • Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
  • Work Boot Reimbursement – Reimbursement immediately, no waiting required!
  • Access to Steele University – You will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

Please note that while we strive to post accurate compensation information, some external websites may display salary estimates that are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward.

At Steele Auto Group, your contributions are valued, your development is supported, and your potential is encouraged. We are proud to promote from within and foster a fair, inclusive, and opportunity-rich workplace. If you are contacted for an interview and require accommodation at any stage, please let us know. We are here to support you. Learn more about us at www.steeleauto.com

Applying is as easy as 1, 2, 3:

  1. Click the link to apply, Steele Auto Group Careers
  2. Sign in (top right corner) and create your profile
  3. Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

Skills

  • Automotive Service Management
  • Team Leadership
  • Customer Satisfaction
  • diagnostics
  • Repair Process Oversight
  • Safety Compliance
  • Mentoring

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