Administration & Back Office Assistant

Role Purpose

The Administration & Back Office Assistant supports the efficient operation of the Company's Administration & Back Office Department by assisting with client onboarding, administrative processes, transaction support, record keeping and operational activities. The role contributes to the delivery of high-quality client service while ensuring that activities are performed in accordance with the Company's Internal Operations Manual (IOM), internal policies and applicable regulatory requirements.

Key Responsibilities

Client Administration

• Assist with client onboarding documentation and relevant registers.

Operational Support

• Process administrative requests from internal departments and the Department Head.

• Assist with communications and operational coordination with third-party providers in relation to Terms of Business (ToBs), client documentation, onboarding requirements and other operational requests.

• Assist with transaction processing and reconciliations.

• Record execution confirmations received from third-party providers.

• Support preparation and dispatch of client confirmations and reports.

• Provide general administrative support to the business.

Record Keeping

• Maintain registers, communications, transaction records and operational documentation, follow-up of outstanding requests and actions including appropriate filing and record retention.

• Ensure records are retained in accordance with Company policies.

Reporting Line

Reports to the Head of Administration & Back Office and works closely with Compliance, AMLCO, Finance, Investment Advisers and other operational teams.

Key Competencies

• Organisation and planning

• Good knowledge of Microsoft Office, particularly Excel and Word.

• Attention to detail

• Teamwork

• Communication

• Accountability

• Time management

• Integrity and professionalism