Senior Product Manager

GCB 4

We are currently seeking a high calibre professional to join our team as a Senior Product Manager.

In this role you will:

• Lead and drive implementation and adoption of pricing and billing tools and processes (including WPP, GRMB and current toolings, systems).

• Lead the Pricing & Billing risk, control and governance framework, ensuring policies and procedures are clear and consistently applied.

• Partner with senior management, risk stewards and the Chief Controls Officer (CCO) to maintain strong oversight and governance discipline.

• Support Hong Kong BAU for the negotiated pricing journey, including audit remediation for customer pricing review and communications, partnering with Sales Management and relevant Centre of Excellence (CoE) teams.

• Act as the regional Pricing & Billing SME, Lead and drive strategic pricing initiatives, including pricing support, discount controls, price point reviews, and design and execution of sales enablement pricing initiatives; supporting proposition design, solutioning, customer queries and issue resolution.

• Deliver tactical and strategic initiatives on time and within budget, working closely with Technology, Operations, Transformation and business stakeholders.

• Support the 18 ASP sites by sharing best practices and delivering training.

To be successful you will need:

• Strong knowledge of Global Payments Solutions and HSBC’s global business construct.
• Track record of innovation and delivering high-impact outcomes in business development, strategy and cross-functional execution.
• Hands-on experience with risk management controls, frameworks and internal performance/tooling environments.
• Strong stakeholder management skills with the ability to influence senior leaders across geographies.
• Strong commercial mindset—balancing client needs, revenue outcomes, operational feasibility and control requirements. Excellent critical thinking, written and verbal communication skills.
• Self-motivated, proactive and comfortable operating at pace on high-priority deliverables; resilient under pressure in a fast-changing environment.

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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