Corporate Recruiter

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer care, and we need your help!

We’re seeking a Corporate Recruiter to oversee the recruiting and hiring strategies for all areas of IntouchCX, ranging from front line-employees to executives. We’re looking for a recruiter who has the vision, experience and passion to contribute to our culture and the success of our programs.

As Corporate Recruiter, You Will…

• Manage multiple requisitions, inclusive of the inflow of applicants
• Evaluate and select appropriate candidates for the interview process
• Coordinate phone, video and on-site interviews with hiring managers, ensuring a remarkable candidate experience
• Utilize advertising, social media, presentations, internet groups and current relationships to help create candidate pipelines to meet recruiting goals

As Corporate Recruiter, You Have…

• 3+ years of Recruiting experience in a fast-paced, high volume call center environment or related industry
• An HR Generalist background (preferred)
• A degree in Human Resources or a related field (considered an asset)
• An operational background within a contact center environment (considered an asset)
• Strong verbal and written communication skills
• Strong problem solving and decision making skills
• Ability to work in a fast-paced, hectic, changing environment
• Ability to handle multiple tasks with accuracy and timeliness
• Ability to effectively interact and build relationships with employees at all levels and diverse backgrounds
• A creative and resourceful attitude to find the perfect candidates
• Excellent attention-to-detail and organizational skills

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.