Senior HR & Payroll Consultant - AI & Process Optimization

General Information

Job ID

37449

Location

Milan, Italy

Work Types

Full Time

Categories

Client Payroll

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are seeking a payroll professional who combines payroll expertise with a genuine interest in Artificial Intelligence, technology and automation. The ideal candidate had solid experience in payroll operations in Italy and is passionate about identifying new ways to improve processes through digital tools, automation, AI-powered solutions, and data-driven decision-making.
This role will be working closely with Technology and Compliance teams to enhance efficiency, reduce manual tasks, improve accuracy, and deliver exceptional experience to our clients.

Key Responsibilities

• Manage and support end-to-end payroll processes.
• Identify opportunities to streamline and optimize payroll workflows.
• Explore and implement AI-powered solutions to improve payroll delivery.
• Analyze payroll processes and recommend automation initiatives.
• Leverage AI tools to enhance data validation, reporting, documentation, and process efficiency.
• Collaborate with internal stakeholders to design and implement process improvements.
• Ensure payroll activities remain compliant with Italian labor, tax, and social security regulations.
• Monitor industry trends, emerging technologies, and AI developments relevant to payroll services.
• Create best-practice guidelines for the use of AI within payroll operations.
• Train and support payroll teams on new technologies and innovative working methods.

Key Requirements

• Proven experience in payroll administration (at least 4 years), preferably within a payroll services, consultancy, or outsourcing environment.
• Strong knowledge of Italian payroll legislation and regulations.
• Analytical mindset with strong process-improvement capabilities.
• Excellent communication and stakeholder management skills.
• Fluent Italian and professional English.
• Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, Power BI, or similar technologies.
• Exposure to payroll transformation, process optimization, shared services, or digital transformation projects.
• Knowledge of robotic process automation (RPA) or workflow automation platforms.

What’s in it for you?

• 3 days of home working per week
• Welfare policy
• Refer a friend policy
• Business academy

We’re looking forward to getting to know you!