Adjudication Clerk

We are a part of The Jamaica National Group Limited and together, we represent a globally respected brand, boldly finding ways to enrich lives and build better communities. Our core values make us who we are and are demonstrated in everything we do; rooted in RESPECT

, we strive to create meaningful experiences for our customers, employees and communities.

We are seeking a highly organised, detail-oriented and customer-focused Adjudication Clerk

to join our Credit Risk Management Unit. The successful candidate will provide administrative and operational support to the Retail & Micro Adjudication function, assisting Micro and Retail Loan Adjudicators, coordinating meetings, communicating loan assignments and compiling and maintaining reports.

Category: Clerical

Contract: Permanent

Key Responsibilities

Loan Administration & Reporting

• Communicate loan assignments to Micro Loan Adjudicators within established timelines.
• Prepare daily, weekly and monthly reports for the Unit.
• Monitor and maintain accurate records relating to loan assignments and adjudication activities.
• Follow up with Loan Officers on suspensions and requests from the Senior Adjudicator.
• Prepare weekly reports on special conditions and incidents for the attention of the Senior Adjudicator and relevant stakeholders.

Meeting Coordination & Administrative Support

• Schedule and coordinate monthly staff meetings in consultation with the Senior Adjudicator and CCRO.
• Prepare meeting agendas and meeting requests in advance of scheduled meetings.
• Prepare and distribute meeting minutes within established timelines.
• Provide general administrative support to the Credit Risk Management Unit.
• Ensure reports and other assigned deliverables are completed and submitted within agreed deadlines.

Required Qualifications & Experience

• BSc in Business & Finance or Management; OR
• Diploma in Business Administration, Banking and Finance or another related field.
• Knowledge or experience in a financial services environment would be an asset.
• Knowledge of business management and development, risk management and customer/stakeholder relationship management.
• Strong written and verbal communication skills.

Application Closing Date: September 17,2026