Branch Manager, Imara Daima Branch
- KCB Group
- Kenya
- KES 3,500,000 – KES 5,000,000
Key Responsibilities
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise-Wide Risk Management Framework.
- Motivate, coach, and develop a high performing team.
The Person
For the above position, the successful applicant should have the following: -
- A Bachelor’s Degree from a recognized institution.
- Cash Management Training is required.
- A minimum of 6 years General Banking experience.
- Should have at least 6 months experience inBranch Operations: Cash, Clearing, Accounts & Administration.
- At least 3 years’ experience in the following roles:
- Personal/Business/Retail Banking or Sales Manager.
- Credit Management.
- Customer Service / Relationship Management.
Skills
- Branch Management
- Retail Banking
- Credit Management
- Sales Management
- Customer Relationship Management
- Risk Management
- Team Leadership
