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Manager, Digital Account Management, Wholesale

  • adidas
  • Seoul, South Korea
  • KRW 60,000,000 – KRW 90,000,000

Purpose & Overall Relevance for the Organization:

  • Drive profitable and sustainable growth in brand share, net sales, and sell-out performance across assigned online wholesale accounts, with a strong sell-out first mindset.
  • Act as the strategic lead and primary point of contact for assigned digital partners, building long-term relationships and unlocking sustainable growth opportunities.
  • Lead the end-to-end commercial process across sell-in, forecasting, assortment planning, digital execution, and sell-out acceleration to achieve annual business objectives.
  • Utilize consumer, sales, and marketplace insights to identify growth opportunities, optimize product strategies, and maximize business performance within the partner's digital ecosystem.
  • Ensure robust financial management through continuous performance monitoring, early risk identification, and proactive mitigation to safeguard sustainable business growth.

Key Responsibilities: (to be performed in alignment with global guidelines):

Strategic Account Leadership

  • Serve as the primary business owner and single point of contact for assigned online wholesale partners, by representing the face of the brand
  • Lead all key commercial engagements, including Sell-in meetings, Joint Business Plan discussions, Key Account reviews, and senior stakeholder meetings.
  • Build and execute comprehensive account strategies aligned with partner priorities and adidas commercial objectives.
  • Develop and maintain strong cross-functional collaboration across Sales, Marketing, Planning, Brand Activation, Merchandising, and Digital Commerce teams.

Sell-in Management & Commercial Planning

  • Own the seasonal sell-in process and secure optimal order intake through fact-based commercial planning and partner engagement.
  • Develop account-specific assortment strategies based on consumer demand, marketplace dynamics, historical performance, and growth opportunities.
  • Lead product forecasting activities leveraging sell-out data, consumer behavior insights, inventory performance, and commercial trends.
  • Manage critical path milestones throughout the seasonal business cycle to ensure successful execution of key commercial initiatives.
  • Drive Joint Business Plans (JBP) with partners and ensure alignment on sales, profitability, and digital performance targets.

Sell-out Performance & Marketplace Growth

  • Continuously monitor daily, weekly, and monthly sell-out performance across key categories, franchises, and product launches.
  • Identify risks and opportunities through in-depth analysis of sales performance, consumer behavior, traffic, conversion, inventory, and content effectiveness.
  • Develop actionable recommendations to accelerate sell-out performance and improve market share.
  • Partner closely with Digital Wholesale, related teams and account’s sales team to optimize the consumer journey and enhance overall platform performance.

Digital Shelf & Consumer Experience Excellence

  • Drive digital shelf excellence across assigned platforms, including assortment visibility, content quality, product discoverability, and conversion optimization.
  • Ensure best-in-class execution of product content, campaign assets, and consumer-facing experiences.
  • Develop platform-specific growth strategies based on a deep understanding of consumer behavior and shopping patterns.
  • Identify opportunities to differentiate the adidas brand through product offering, storytelling, content, and consumer services.
  • Collaborate with Brand Marketing teams to develop account-specific marketing activation plans.
  • Align marketing investment with business priorities to maximize traffic, conversion, and sell-out growth.
  • Monitor campaign performance and optimize activations based on key commercial and digital KPIs.
  • Support major product launches, seasonal campaigns, and key commercial moments through integrated marketplace marketing initiatives.

Analytics & Business Performance Management

  • Translate sales, consumer, inventory, and digital performance data into actionable business insights.
  • Identify emerging growth opportunities and proactively initiate actions to capture incremental business.
  • Maintain accurate forecasting and business planning processes to support sustainable growth.
  • Deliver annual net sales, profitability, and direct contribution targets for assigned accounts.
  • Monitor account financial performance and proactively manage risks related to sales, inventory, margin, returns, and profitability.

Key relationship:

  • Market Wholesale CS & BP&A
  • Market Wholesale Product Planning
  • Market Brand BU Teams
  • Market Brand Activation: Mainly Multi Business Activation
  • Market Brand P&I Team: Assortment Planning, Planning & Insight
  • Market e-commerce Data analytics and Planning: DW Analytics
  • Market e-commerce Platform account management

Knowledge, Skills and Abilities:

  • Deep understanding of key Digital success metrics along the consumer journey on- and off-site (conversion, click-through rate etc.)
  • Proven experience in commercial planning, assortment planning, forecasting, and seasonal sell-in management.
  • Advanced analytical capabilities with the ability to derive insights from sales data, consumer behavior data, inventory data, and digital performance metrics.
  • Deep understanding of wholesale’s financial metrics (sales, inventory, margin, returns etc.)
  • Strong interpersonal skills: good communications and negotiating abilities as well as high presentation, relationship management and facilitation skills to achieve win-win outcomes with assigned accounts
  • Entrepreneurial mindset with strong ownership and a proactive approach to driving business growth.
  • Fluent in written and spoken local language as well as English.

Requisite Education and Experience / Minimum Qualifications:

  • University degree in business with marketing and sales focus
  • Minimum 5 years of sales experience within large sales/eCOM organisations, ideally in apparel/fashion/shoes or FMCG
  • Experience of people and operational management preferred
  • Exposure: Sports, Marketing, Supply Chain
  • IT skills: Advanced MS Office Skills

Skills

  • Account Management
  • Wholesale Sales
  • E-commerce
  • Forecasting
  • Assortment Planning
  • Stakeholder Management
  • Marketplace Insights

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