Member Support Center Intern
- MGM Resorts International
- Macau, Macao
- MOP 104,000 – MOP 145,600
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Job Responsibilities:
- Provide friendly, personalized service while promoting, booking and confirming reservations for room and transportation for all segments
- Promote return business by expressing the company’s philosophy of hospitality in all customer interactions
- Demonstrate a complete working knowledge of all room types, room amenities and general knowledge of MGM MACAU and MGM COTAI, ensuring considerable cross-sales potential between outlets, including all Food and Beverage outlets and Spa
- Perform all duties in accordance with MGM MACAU and MGM COTAI’s policies and within the realm of MGM MACAU and MGM COTAI’s Mission Statement
Job Requirements:
- Applicants who study at universities outside of Macau must be Macau ID card holders
- The internship must be a requirement of the university as per its curriculum. We may request further information if needed
Skills
- Reservation Systems
- Customer Service
- Cross-Selling
- Communication
- Hospitality Industry Knowledge
- Attention to Detail
- Problem Solving
