Associate Manager - Secretarial

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

Are you an experienced secretarial professional who thrives on delivering exceptional client service while leading and developing high-performing teams? As an Associate Manager - Secretarial, you'll play a key role in overseeing the delivery of fund and corporate administration services, ensuring operational excellence, regulatory compliance, and outstanding client outcomes. Working closely with clients, relationship managers, and internal teams, you'll review complex transactions, provide technical guidance, and help drive the continued growth and success of a dynamic fund administration function.

What You Willl Do

• You'll review and approve fund administration deliverables, ensuring all client work is accurate, compliant, and completed in accordance with regulatory requirements, internal policies, and service standards.
• You'll oversee complex fund transactions and investor activities, ensuring supporting documentation, approvals, and regulatory requirements are properly completed and maintained.
• You'll act as a key point of contact for clients, relationship managers, auditors, regulators, and other stakeholders, maintaining strong relationships and delivering a high standard of service.
• You'll coach, mentor, and develop team members, providing technical guidance, reviewing work, and supporting their performance and career development.
• You'll support operational efficiency and risk management by monitoring workflow, resolving client issues proactively, ensuring regulatory compliance, and safeguarding the firm's information assets.

What We Offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

About you

• You hold a degree and/or a fully qualified professional accounting qualification such as ACCA, ACA, or an equivalent qualification.
• You bring robust experience in Fund Accounting, including people management experience.
• You possess strong technical knowledge of IFRS and relevant GAAPs, with the ability to apply accounting standards to complex client structures and transactions.
• You demonstrate proven leadership and relationship management skills, with experience coaching teams and partnering with senior-level clients.
• You're highly proficient in Microsoft Excel, Word, and fund accounting systems, with excellent communication skills in both English and French.

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.