Intern - Boat Crew (Front Office)

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

AboutJumeirah Olhahali Island:

Jumeirah Olhahali Island in the Maldives is a contemporary island retreat set in the crystal-clear waters of the Indian Ocean. Surrounded by natural beauty, the resort features a collection of beach and over-water villas blending modern design with Maldivian charm. Guests can enjoy curated wellness experiences, diverse dining options with ocean views, and a wide range of leisure activities, including water sports, a fitness centre, and an infinity pool.

About the Role:

An exciting opportunity has arisen for a Boat Crew-Intern to join our Front Office team in Jumeirah Olhahali Island.

• Uphold Jumeirah's values and brand standards, proactively ensuring guest satisfaction with timely, attentive service.
• Maintain effective communication with the Airport and Resort teams to ensure smooth and organized guest arrivals and departures.
• Support the Speedboat Captain in filling out checklists and maintaining records of voyage details, fuel balance, and operational hours of engines and generators.
• Assist in conducting checks on speedboats’ technical, navigational, and mechanical requirements, ensuring safe and efficient operations.
• Assist the Speedboat Captain in the mooring, fastening, and refueling of speedboats, ensuring safety protocols are followed.
• Ensure the secure storage of luggage and goods, following safety guidelines during transportation.
• Provide guests with safety briefings and amenities as per the established Step by Step/Sequence of Service standards for speedboats.
• Work together with the Speedboat Captain and Boat Hosts to deliver exceptional service and guest satisfaction.
• Consistently record and update voyage details, fuel levels, and operational hours in alignment with Jumeirah Olhahali Island’s established policies and procedures.
• Execute tasks as directed by guests, supervisors, or management, ensuring all requests are handled promptly and professionally.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Fresh graduate with a high school diploma or preferred with completion of a maritime, hospitality, or tourism-related course/program.
• Ability to work in a fast-paced environment and manage tasks efficiently
• Excellent communication skills and ability to interact effectively with guests and colleagues.
• A positive, proactive attitude with a focus to learn and gain hands-on experience in marine operations relative to hospitality.

About the benefits:

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Company-provided shared accommodation.
• Comprehensive healthcare and life insurance coverage.
• Paid annual leave and flight from your home country.
• Meals and Laundry services.
• Rest and Relax vacation.