Manager, Carrier Relations

In this position you will....

Maintain strategic partnerships with carriers to accelerate business growth and expand market opportunities. Lead the execution of innovative protection and insurance solutions while collaborating across multiple functions to deliver commercial success. Thrive in a fast-paced environment by building strong relationships, navigating ambiguity, and independently driving initiatives from strategy through execution.

You will be responsible for…

• Maintain carrier partnership opportunities across assigned APAC markets to support strategic business growth.
• Collaborate with carrier partners to develop and enhance products for distribution channels.
• Negotiate commercial structures with insurers and reinsurers to achieve business and profitability objectives.
• Develop a strong understanding of carrier underwriting risk appetite and preferences and effectively represent these insights to internal stakeholders.
• Partner closely with Legal, Product, and Distribution teams to deliver successful client and business outcomes.
• Prepare projected profit and loss (P&L) statements for carrier partners to support business decision-making.
• Monitor, track, manage carrier onboarding and project launch checklists to ensure timely and successful implementation.
• Prepare, maintain, and manage project and carrier documentation to ensure accurate record-keeping and compliance.
• Support carrier treaty renewal processes, including coordination, negotiation, and stakeholder management.
• Develop and deliver presentation materials for internal governance forums, business reviews, client pitches, and partner meetings

For you to be successful…

We expect you to be able to demonstrate the following key competencies

• Collaborative:
o Partners with a range of people to create trust and co-create and delivery mutually beneficial outcomes.
o Develops collaborative and dynamic working relationships to achieve the best possible outcomes.
o Resolves disputes using a range of tactics to prioritize positive outcomes.
o Collaborates in a thoughtful manner, valuing others’ unique contributions.
o Ability to work productively in a team environment.

• Curious
o Actively seeks to learn from others and is inquisitive to increase knowledge and competence. Expands understanding of team’s key activities for improved collaboration.
o Demonstrates reflection and solicits feedback from others. Evaluates and learns from setbacks and adversity.
o Networks with others to share resources and knowledge.
o Maintains fluency in trends and new approaches relevant to the role.

• Adaptable
o Looks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner.
o Flexible in successfully juggling multiple requirements, ambiguity and competing demands. Perseveres in challenging circumstances.
o Adapts style and approach to best meet different situations.
o Takes a test and learn approach, integrates new information to determine the best course of action.

• Customer Focus
o Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
o Understands the importance of customer feedback and appreciates their points of view.
o Understands the role and importance of using customer data to make decisions.

You will require the following qualifications and skills

• Minimum 5-8 years of experience in insurance, reinsurance, partnership management, business development, product development, or related fields.
• Experience with insurers, reinsurers, carriers, brokers, or other financial services partners.
• Experience in negotiating commercial agreements, partnership arrangements, and reinsurance structures is highly desirable.
• Strong understanding of insurance distribution channels, including bancassurance, digital partnerships, affinity programs, and embedded insurance solutions is an advantage.
• Ability to develop and assess business cases and profit and loss (P&L) projections to support commercial decision-making.
• Knowledge of regulatory and compliance requirements across APAC insurance markets is an advantage.
• Good understanding of insurance products, underwriting principles, risk assessment, and risk management practices.
• Strong business development, relationship management, and stakeholder engagement skills, with a proven ability to build and maintain strategic partnerships.
• Excellent project management capabilities, with the ability to lead multiple initiatives and manage competing priorities across diverse stakeholder groups.
• Highly organized with strong attention to detail and a commitment to maintaining high standards of documentation, governance, and compliance.
• Excellent written, verbal, and presentation skills, with the ability to effectively communicate complex concepts to clients, partners, and internal stakeholders.
• Proven ability to work collaboratively and influence stakeholders in a multicultural regional environment.
• Self-motivated, proactive, and results-driven, with a strong sense of ownership, accountability, and commercial focus.
• Adaptable and resilient, with the ability to thrive in a fast-paced environment and drive initiatives from concept through implementation.
• Proficiency in Microsoft Excel and PowerPoint, such as financial projection and business case presentation.