Head of Accounts Payable & Receivables

Responsibilities:
• Lead and oversee end-to-end Accounts Payable, Accounts Receivable, Carrier Settlement, USP Claims, Payment Channels and Bank Reconciliation functions, ensuring efficient, accurate and compliant operations, while managing a large team of over 40 people.
• Own the overall operational performance and service delivery across the functions, defining and driving strategy, KPIs and service levels (SLAs) to achieve consistent performance and timely financial closing.
• Establish and maintain a robust internal control and governance framework, ensuring compliance with company policies, regulatory requirements and audit standards, while proactively managing operational and financial risks.
• Oversee payment processing, collections, settlements and claims management, ensuring accuracy, timeliness, effective cash flow management and risk mitigation.
• Govern bank reconciliation processes, ensuring timely resolution of reconciling items and the integrity of financial records and cash balances.
• Optimise payment channels and ensure billing and payment systems are secure, efficient, scalable and effectively integrated with Finance systems.
• Drive process standardisation, digitalisation, automation and continuous improvement initiatives to enhance operational efficiency, control effectiveness and scalability.
• Lead Finance transformation initiatives, including ERP transformation and SAP S/4HANA migration, implementation, post-go-live stabilisation and ongoing BAU enhancements, in collaboration with System & Governance and IT teams.
• Provide strategic leadership to the teams, including performance management, capability building, talent development, succession planning and fostering a culture of accountability and continuous improvement.
• Act as a key business partner, engaging effectively with internal stakeholders, suppliers, customers, regulators (e.g., MCMC) and banking partners to resolve issues and support business objectives.
• Oversee the preparation of management dashboards, operational performance reporting and actionable insights to support management decision-making.
• Lead and support audit engagements, risk management and remediation efforts, ensuring timely closure of findings and continuous strengthening of controls and processes.
• Drive cross-functional initiatives and change programmes that improve end-to-end Finance Operations and deliver sustainable business value.

Your Merits/Requirements:

• Bachelor’s degree in Accounting, Finance, Business or a related field. A professional accounting qualification would be an added advantage.
• Minimum 10 years of relevant experience in Finance Operations, including at least 5 years in a managerial or leadership role.
• Strong exposure to Accounts Payable, Accounts Receivable, Bank Reconciliation, operational finance/shared services, process improvement, internal controls and audit.
• Strong hands-on experience in billing, cash application, collections, reconciliations, financial closing and project delivery.
• Experience with month-end closing, audit support and financial control activities.
• Strong ERP exposure, preferably SAP S/4HANA, with experience in ERP transformation, migration, implementation and post-go-live support. Exposure to Oracle, Coupa or similar systems would be an advantage.
• Strong understanding of AP and AR controls, credit risk, accounting principles, cash flow management and operational risk.
• Proven people leadership capability, including leading large teams, performance management, coaching, talent development and succession planning.
• Strong stakeholder management, collaboration, communication, negotiation and influencing skills, with the ability to engage effectively across different levels of the organisation and with external parties.
• Strong analytical, problem-solving and decision-making capabilities, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Results-driven with strong ownership, integrity and a continuous improvement mindset, with proficiency in Microsoft Excel and management reporting.