Job Summary

A senior-level specialist responsible for the end-to-end lifecycle of business applications. This role balances strategic innovation (AI/DX) and strict governance (J-SOX) with robust daily operational support. The P8 level operates independently, managing complex SAP and Non-SAP environments, ensuring system stability, and acting as a senior mentor to the team.

Responsibilities

1.Application Support & Stability

Lead end-to-end support for SAP and Non-SAP applications, ensuring system stability, business continuity, SLA compliance, and effective resolution of complex issues.

2. Business & System Analysis

Translate business requirements into effective IT solutions, with strong expertise in SAP PP, business process mapping, system analysis, and cross-application integration.

3. Project Leadership

Independently lead end-to-end IT projects from requirements gathering through deployment, including timeline, risk, resource, and budget management.

4. AI & Digital Transformation

Identify and implement AI, automation, and digital solutions to improve operational efficiency and reduce manual work.

5. IT Governance & J-SOX

Ensure application governance, access controls, change management, and IT processes comply with J-SOX and established CCB requirements.

6. Vendor & Stakeholder Management

Manage external vendors and service providers, monitor SLA and delivery quality, control costs, and collaborate closely with business stakeholders.

7. Mentoring & Knowledge Management

Coach and develop junior IT staff while maintaining SOPs, FAQs, and a strong knowledge base to improve team capability and first-call resolution.

8. Business Partnership

Act as a senior IT consultant and strategic partner to Manufacturing, Sales & Distribution, and Retail functions across the TBSC Group.

Requirements

Bachelor’s or Master’s degree in IT, Computer Science, Computer Engineering, or related fields.
8–10 years of IT Application Support experience.
Strong hands-on expertise in SAP PP / related modules and Business Analysis.
Proven ability to independently lead IT projects.
Solid knowledge of J-SOX, IT internal controls, and application governance.
Experience in AI / Digital Transformation initiatives.
Strong stakeholder, vendor management, consulting, and mentoring capabilities.