Parts Advisor

What to Expect

Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service.  If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.

What You’ll Do

• Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
• Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
• Conduct transactions w/ systems; walk customer through order and provide summary.
• Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
• Maintain records of time, expenses, and materials.
• Communicate estimated parts ship and arrival time, including regular updates.
• Follow up with customer on parts order and ensure complete satisfaction with the order.
• Perform other related duties as assigned.
• Help maintain cleanliness of service center.
• Effectively handle multiple priorities, organize workload, and meet deadlines.

What You’ll Bring

• Degree or Certificate from a University program in Automotive Technology a plus or the equivalent in experience and evidence of exceptional ability
• Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
• Understand in basic automotive techniques related to repair and servicing of automobiles.
• Automotive equipment and servicing methods.
• Dealer Business Process and Best Practice.
• DMS Systems, SAP, MS Office Suite.
• 1-3 yrs experience in the automotive industry
• 2-5 years material service and distribution experience.
• Excellent oral and written communication skills as well as the ability to follow instructions required.
• Good Communication skills in both English and Thai
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
• Maintain and perform top level professional integrity and appearance as a parts advisor.

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Thailand is pleased to offer the following benefits for employees:

• Employee Stock Purchase Plan (ESPP)
• Comprehensive Medical Coverage
• Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
• Employee Merchandise Discounts
• Celebratory Gifts for Special Occasions
• Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company.

สวัสดิการ

นอกจากอัตราค่าตอบแทน ทาง Tesla Thailand ยินดีที่จะนำเสนอสวัสดิการต่อไปนี้สำหรับพนักงาน:

• แผนการซื้อหุ้นบริษัทสำหรับพนักงาน
• ประกันความคุ้มครองทางการการแพทย์ที่ครอบคลุม
• การเข้าถึง โปรแกรมช่วยเหลือพนักงาน (EAP) และ ช่วยเหลือด้านทรัพยากรสุขภาพ
• ส่วนลดสินค้าสำหรับพนักงาน
• ของขวัญสำหรับโอกาสพิเศษ
• โปรแกรมการแนะนำพนักงาน

บริษัทขอสงวนสิทธิ์ในการทำการเปลี่ยนแปลงสวัสดิการ ของ Total Rewards โดยไม่ต้องแจ้ง หรือขออนุมัติจากพนักงานล่วงหน้า