Community Manager Assistant

The Community Manager Assistant is responsible for providing administrative support to their
assigned Community Association Managers (CAMs). They lead, train, and manage their CMA team.
The CMA must possess leadership and management abilities, must be extremely organized, possess
supreme office skills, and have a positive attitude.

Duties include but are not limited to:
• Review current processes and recommend procedural or policy changes to improve operations
• Arranges coverage for CMAs that are out of office
• Send Email blasts, TownSq notices, and faxes per CAM request
• File association correspondence into vault and F drive per CAM request
• Prepare and send Board Meeting packets per CAM request
o Conduct Board Meeting Quorum calls per CAM request
o Order Pizza or Subway Sandwiches for Board Meetings per CAM request
• Complete all mailouts per CAM request (printing, stuffing, posting)
o Utilize USPS, Certified, FedEx, or UPS per CAM direction
• Charge violations, mail, and process admin. charges
• Extract monthly financials from vault, create long, short, and watermarked versions
o File to F drive, post to TownSq, print, mail, and/or email to BOD
• Update C3 Association Facts, notes, and popups as needed.
• Input written consents into the annual meeting program (AMP)
o Upon receipt of letters and written consent forms from CAM, complete mailout to owners
• Upon receiving HO6 from homeowners; Scan, Document in C3, e-file, and send to insurance agent
• Process annual budget for assigned CAMs (assemble, print, mail, and e-file)
• Receive Annual Meeting dates/times/locations from CAMs to prepare informal (75-day notice),
formal (45-day notice) packet, AMP file, and folder preparation for each annual meeting
o Receive and track all proxies, providing quorum counts to CAM
• Attend Annual Meetings as scheduled, to register owners, and tally all votes
• Receive changes to Board Roster from CAM, and update in C3
• Process Condominium Association Biennial Registration for assigned CAMs properties (every odd
year)
• Keeps work spaces organized and professional
• Other duties as assigned.

Qualifications

• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of Microsoft Outlook, Word, and Excel
• Ability to learn and utilize proprietary systems quickly and efficiently
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High School diploma or GED Required
• Associates Degree Preferred
• 0 – 3 years of directly related or closely related experience

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.