Behavioral Health Outreach Coordinator

Posting number: 05528

Department: Community Safety

Division: Community Safety

Job classification: Coord Community Outreach

Posting type: Open

Categories: Public Relations, Public Safety

Summary

Behavioral Health Outreach Coordinator

Compensation and Benefits:

The Full Salary Range for this position is $51,816.00 - $75,287.00 Annually. The Expected Hiring Range is $51,816.- $63,330 Annually, depending on qualifications, with an excellent benefits package. You can learn more about the benefits that the City of Greensboro offers by visiting https://www.greensboro-nc.gov/departments/people-culture/benefits

About BHRT

The Behavioral Health Response Team (BHRT) has been specially trained to handle incidents involving persons with mental illness and those in crisis with care and expertise, ensuring such persons receive appropriate responses based on their needs.

Work Schedule:

Monday-Friday 8:00-5:00

Primary Duties/Brief Description of Work:
The Community Outreach Coordinator is responsible for:

Outreach Coordinator will follow up on referrals made from GPD officers or other sources and will make proactive contacts with individuals identified as frequent 911 callers. Follow-up may be over the phone or in person and could include, but is not limited to, providing education about the purpose of the BHRT, providing information about local mental health/substance use resources, linking people to resources for basic needs, coordinating with providers and supports, etc. This individual will be expected to travel to individual's homes, homeless shelters, and other locations in the community in order to make contact. The outreach coordinator will be expected to operate independently and in consultation with the Team Lead in order to provide appropriate follow-up and referrals. Outreach Coordinator will coordinate with other community resources for care coordination and may participate in resource fairs or other community events on behalf of the team.

Qualifications

Minimum Qualifications:

• Associate degree with 4-6 years of experience in case management, mental health, substance use, or a related field

Preferred Qualifications:

• Bachelor's Degree in social work, psychology, or a related field