Police Services Support Technician I, Crossing Guard Section

Posting number: 26-00668

Department: Police

Division: Police - Special Operations

Job classification: Police Services Support Technician I -Police, Traffic Management Division/Crossing Guard Section

Posting type: Open

Categories: Public Safety, Law Enforcement, Safety, Child Care

Summary

Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:
Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:
Serves to support the Crossing Guard Section and its mission of safely assisting children to their respective schools. This position will assist in all administrative and some field operational tasks as assigned by the Crossing Guard Supervisor. Work is performed under a civilian supervisor within the Traffic Management Division.

STARTING SALARY HIRING RANGE:$22.20 - $23.59/Hourly$46,169 - $49,061/Annually

This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*

CLASS DESCRIPTION:
Performs technical level police operations work under regular supervision from a technical superior. Work includes enforcing relevant Howard County Code, civilian support to police work, assisting with criminal and non-criminal complaints, and performing support work for the various bureaus within the Police Department. Work may also include custody of property; collecting and preserving physical evidence; identifying criminals by prints and maintaining related records and files; identifying, capturing, transporting, and caring for animals.

*This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months*

*Please note that this position falls within a collective bargaining unit and is represented by AFSCME Local 3085, Local 3888, or Local 1810.*

Examples of duties

Core Job Functions:
• Learn and perform all essential job duties accurately.
• Work cooperatively with co-workers and supervisors at all levels.
• Perform administrative functions to support smooth operations of the crossing guard unit.

Training and Support:
• Assist with training new employees.
• Fill in as needed during the supervisor’s absence to answer questions and resolve ongoing issues.

Scheduling and Staffing:
• Schedule crossing guards to assigned posts to ensure coverage.
• Assist with deployment to traffic crossing posts when vacancies arise.

Uniforms and Supplies Management:
• Assist with distributing uniforms and required supplies for crossing guards.

Communication:
• Communicate with personnel within the department and with other county departments as needed.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.

Qualifications

High School Diploma or GED and one (1) year of experience or an equivalent combination of education and experience.

REQUIRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
Possession of a valid driver's license.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

• Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Knowledge of traffic procedures.
• Ability to coordinate multiple tasks at the same time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet. The duties of this job will include an outside environment also; there will generally be traffic noise and weather conditions when performing these duties.

LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.