Valet Supervisor

Cabell Huntington Hospital seeks a full-time Valet Supervisor.

Please see the primary job duties below:

• The Valet Supervisor must lead, direct and oversee valet operations on a daily basis.
• Maintain and coordinate scheduling on a daily basis for Valet employees.
• Responsible for monitoring traffic flow, parking of guest’s cars, issuing valet tickets and maintaining security of valet keys at all times; facilitate guest’s requests to the Guest Relations Representative.
• Responsible for developing client relations in providing friendly and professional service to all guests.
• Must provide conflict resolution when necessary.
• Understand all policies, procedures, and standards regarding parking at Cabell Huntington Hospital.
• Ensure valet parking is opened and closed according to policy.
• Provide guidance to all team members.
• Before taking a vehicle, conduct a visual check of the vehicle and document any vehicle damage.
• Provide instructions to guests on how to check and claim the vehicle; provide directions to the CHH facilities in a friendly, upbeat manner.
• Participate on committees as directed.
• Maintain cleanliness of CHH entrances – call housekeeping when trash needs emptied and sweep trash.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Accurately complete all required paperwork for the shift.
• Additional duties as assigned.

Qualifications

• Possess a valid Operators License
• A clean criminal and motor vehicle record
• Meet Hospital Insurance Carrier requirements
• Past experience in valet services, customer service and hospitality industry is preferred.
• Possess exceptional customer service skills and the ability to drive automatic, standard shift and electric vehicles.
• Basic First Aid experience preferred.