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Unit Customer Service Representative - General Surgery

The Unit Customer Service Representative serves as the primary administrative and communication hub for an inpatient nursing unit. The role supports patient flow, communication coordination, and unit operations by providing customer service, receptionist, and clerical support in a fast-paced, high-acuity clinical environment. The Unit Customer Service Representative facilitates timely communication between patients, families, visitors, and the healthcare team while ensuring unit organization, accuracy of information, and adherence to organizational standards and values.

Qualifications

  • High school diploma or GED required.
  • Prior experience in customer service, administrative support, or clerical roles required.
  • Experience in a healthcare, hospital, or high-volume service environment.
  • Experience managing multiple communication channels and competing priorities in a fast-paced setting.

Primary Location

Tampa

Work Locations

TGH Main Campus

1 Tampa General Circle

Tampa 33601

Eligible for Remote Work: On Site

Job

Nursing (Technical/Clerical)

Organization

Florida Health Sciences Center Tampa General Hospital

Schedule

Part-time

Shift

Night Job

Job Type

On Site

Shift Hours: 7p-11p

Minimum Salary

15.45

Job Posting

Sep 11, 2026, 7:48:24 PM

Skills

  • Customer Service
  • Clerical Support
  • Healthcare Administration
  • Communication
  • Receptionist Duties
  • Multitasking
  • Data Entry

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