Athletic Club Desk Representative

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking an Athletic Club Desk Representative to join the team at the Woodstock Athletic Club.

The Woodstock Athletic Club at Woodstock Inn & Resort is the area’s premier facility for health and recreation. The club offers lessons from USPTA-certified instructors, court rentals, swimming, cardio and weight equipment, movement and cycling studios, outdoor trails, fitness and yoga classes, and an indoor pool 一 all under its 42,000-square-foot roof.

Job Summary:

The Athletic Club Desk Representative will serve as the first point of contact for all members and guests and ensure an outstanding experience for all who visit.

Job Specifications:

• Expected Pay Range: Starting $19.00 per hour
  • The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.
• Shift & Schedule Availability: Full-time year round
  • Five shifts per week (up to 40 hours per week), some weekend and/or holiday shifts may be required.

Job Responsibilities:

• Competence in Mindbody software, including statistics, payment processing and end-of-day closing procedures.
• Court scheduling.
• Acknowledge and greet all guests/members, anticipate guest/member needs, and respond to guest/member inquiries and comments.
• Monitor and maintain cleanliness, sanitation and organization of assigned work area and public areas.
• Maintain a professional demeanor and appearance, with customer service your top priority.

Job Requirements:

• Minimum 18 years of age.
• Previous experience in customer service industry or in fitness industry preferred.
• Must thrive in fast paced environment.
• Hospitality background and fitness background preferred but not required.
• Experience with multi-tasking, computer skills and organizational skills with attention to detail.
• Must be able to lift and carry up to 50lbs.
• Ability to bend and reach, sometimes overhead, as applicable to task.
• Ability to stand for 8 hours per shift.
• Work cohesively with co-workers as part of a team.

We offer great resort privileges, discounts, and free employee meal to all employees.

This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal-opportunity employer.