Reconditioning Detail Technician Lead

Detail Technician Team Lead

Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Today, we support our team with family-focused benefits, career paths, and a commitment to diversity. Family-run and family-owned, we thrive on our inclusive and dynamic culture. That's the Walser Way.

Walser’s Core Values

Do The Right Thing – Nothing is worth compromising a relationship
Lead By Example – Be willing to help no matter how difficult the challenge
Display Positive Energy – A good attitude is highly contagious
Be Open Minded – The only thing that is constant is change

Job Duties (Will Include but Not Be Limited To)

Oversee the production of the Detail department
Coordinate offsite details that are performed
Move vehicles on the lot
Move vehicles in Recon advisor, follow all necessary steps
Help Vendors locate and track keys for sublet repairs
Maintain cleanliness of the shop
Assisting in car wash maintenance
Wet sanding
Utilization of Truvideo/Estimate Tool
Track wholesale cars daily to confirm they are detailed ready for auction
Go through sublet row or lot to look for refreshers to keep the team busy
Train and manage team in company policies and ensure adherence to all company policies
Motivate, counsel and monitor the performance of all team members conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for team with thoughtful feedback
Appraise team productivity and efficiency for the purpose of recommending promotions or other changes in status
Ensure team completes all required job duties in an accurate and timely manner
Complete team member terminations based on policy violations with HR approval
Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
Ensure Walser service processes and scripts are followed by employees
Support the career and professional development of team members
Lead by example and be an advocate for team
Must wear safety eyewear at all times when in dealership service departments
Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments
Embrace and exhibit Walser CORE values
All other duties, tasks and/or projects as assigned

Expected Direct Reports

Detail Technician(s)

Minimum Requirements

Must be at least 18 years of age
5 years automotive experience with logistics experience
Understanding of computers including Microsoft Outlook, Word, and Excel
ADP Experience highly desired
Leadership and problem-solving skills
Strong attention to detail
Must be a self-starter with excellent time management skills
Must be available to work Saturdays
Must have a valid driver’s license and acceptable driving record

Physical Demands

Moving and walking around the dealership
Sitting, standing, reaching, bending, and lifting
Utilizing a computer for day-to-day tasks and electronic technology required by OEMs
Certain areas of the dealership environmental demands may include noise, vibration, paint, dust, exhaust fumes, other hazardous and non-hazardous materials, extreme heat and/or cold
Driving vehicles

Compensation: $19/Hr

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. The Walser Automotive Group reserves the right to revise the functions and duties of the job when necessary. I also understand that this job description does not constitute a contract or alter my status as an at-will-employee.