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Store Administrator

Areas of Responsibility:

• Customer Experience:

  • Be Professional
  • Greet, smile and acknowledge customers
  • Know layout of store to direct customers to products

• Adhere to Store Disciplines:

  • Opening & closing procedures are followed
  • Timeous capturing of supplier invoices/IBT docs
  • Accurate processing of adjustments
  • To ensure all merchandising principles are in place at all times and that every item is ticketed
  • IT and maintenance ticket logging

• Minimise risk through process compliance:

  • Stock control - accurate receiving and checking of all store deliveries as per store manual, stock counts & product expiry checks
  • Cash handling - assist with POS transaction processing, performs POS authorisations speedily and reconcile refunds & petty cash
  • Banking - floats & change, cash up investigations

Job Specifications

• Internal:

  • Minimum 18 months Wellness Warehouse retail experience (including admin experience)
  • Completion of all required Wellness Foundation Training + Managerial training
  • Fully computer literate
  • Good financial skills and an affinity for numbers
  • A genuine interest in health and wellness - brand ambassadors
  • Very good written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Competency Assessment Achieved

Requirements

External:

  • Grade 12
  • Minimum 2 years retail experience (1 year that is admin)
  • Fully computer literate
  • Good financial skills and an affinity for numbers
  • A genuine interest in health and wellness - brand ambassadors
  • Very good written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Competency Assessment Achieved

Functional Competencies Required

• Analytical thinking

• Decision making

• Numeracy and Literacy

• People supervising

Benefits

  • 20% discount on instore products and own brand supplements are set discounted prices for team members.
  • Provident fund and risk benefit
  • various medical covers provided to choose from
  • Moneyclub by floatpays
  • birthday leave
  • wellness training academy

Skills

  • Retail Operations
  • Inventory Management
  • Cash Handling
  • POS Systems
  • Microsoft Excel
  • Customer Service
  • Administrative Support

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