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Risk Supervisor

To ensure the efficient running of the cash desk and take responsibility for all risk-related administration.

Administration:

  • Ensure store SOD Administration is completed timeously in accordance with the Company’s Operations Policy and Procedure Manual.
  • Ensure cash Variances to be followed up and necessary action taken.
  • Ensure all sensitive transactions are done as per Operations rules & regulations (Operations P&P) and log numbers obtained for any deviations of this.

Customer Experience:

  • Ensure cash desk to be permanently stocked with all necessary stationery to ensure efficient running and clear of all unnecessary clutter.
  • Ensure queues are kept to a minimum by enforcing that for every 3 customers in a queue, another cashier is called to assist.
  • Ensure required devices (eg. MPOS Device) are fully charged at all times and issued every morning.

Risk:

  • Ensure cash exposure is avoided at all times thus pickups to be done timeously, change to be handle correctly and EOD (End of Day) cash-ups done efficiently all in accordance with the Operations’ rules & regulations (P&P manual).

  • Grade: 12.

  • 2 to 3 years supervisory experience with a primary focus on risk management and compliance within a retail store setting.

  • Strong leadership and communication skills.

  • Proficiency in MS Office.

  • Business understanding of retail trade, company policy, and procedure.

  • Business understanding of risk evaluation.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

Skills

  • Cash Management
  • Risk assessment
  • Loss Prevention
  • Retail Operations
  • Supervisory Skills
  • MS Office
  • Compliance

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