Technical Training Manager

ManilaFull-timeSales - Customer support

Responsibilities

• Devise regional technical training programs for Philippines market in line with organizational and HQ requirements.
• Develop training schedules and classroom agendas suitable for local dealerships and aftersales teams in the Philippines.
• Define and finalize localized course content based on regional training objectives and business needs.
• Create and update training materials, including presentations, technical worksheets, and learner guides for local training delivery.
• Deliver onsite training sessions, online webinars, and technical workshops via group and one-on-one formats for Philippine aftersales network.
• Arrange and conduct regular on-site training across local dealerships and service centers as required.
• Maintain accurate training records on course completion, trainee attendance, absences and operational issues, and submit regular reports to HQ.
• Monitor, observe and evaluate the practical outcomes of all local training programs.
• Analyze overall training effectiveness for the Philippine region and implement continuous improvement initiatives.
• Establish, optimize and standardize local training policies and SOPs in strict accordance with HQ guidelines.

Qualifications

• Bachelor’s degree in Automotive Engineering or equivalent related technical disciplines.
• Minimum 5 years of professional working experience in automotive aftersales training.
• Solid EV technical background and the capability to comprehend complex vehicle systems and workflows is highly preferred.
• Proficient in English (verbal & written) for daily training delivery and cross-border communication; command of an additional European language is a plus.
• Excellent interpersonal and public speaking skills, confident in delivering training to large groups of local technicians and staff.
• Familiar with modern technical training methodologies, digital tools and adult learning techniques.
• Strong cross-functional teamwork ability and proven skills to manage multiple concurrent tasks and priorities.
• Capable of independently planning, arranging and organizing full-cycle technical training activities.
• Self-motivated, proactive and self-starting working attitude with strong ownership of regional training projects.

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