Order Management Specialist

Job Description

Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

• Managing complex orders with use of SAP and other supporting tools.
• Being responsible for end-to-end process: order intake, order changes, creating and managing delivery orders, return process.
• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning and other departments within Philips).
• Providing excellent customer service for our customers.
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

• You have some experience in Supply Chain, especially in Order Management
• You have a very good command of English (B2 level or higher).
• You are an excellent problem solver with strong organizational skills (time and task management).
• You take ownership and communicate effectively with others.
• You have knowledge of SAP

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71 200 PLN – 94 933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include: hybrid working, paid time off, health and wellbeing benefits, diversity & inclusion initiatives, and learning and development opportunities.

Additional Benefits:

• Private medical care with the option to extend it to family members
• Multisport cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

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