Automation Engineer

Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.

Job Description

• Design, implement and maintain automated infrastructure and operational solutions across on-premises and cloud environments
• Develop and maintain automation scripts and tools using Python, PowerShell and Bash
• Automate infrastructure provisioning, configuration management and deployment processes using Ansible, Terraform, VMware Aria Automation or similar technologies
• Administer, configure and automate Windows Server and Red Hat Linux environments
• Manage and support virtualization and cloud platforms, including VMware vSphere, Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Analyse existing IT processes and workflows, identify improvement opportunities and implement automation solutions to increase efficiency and reliability
• Implement infrastructure changes in accordance with ITIL-based change, configuration and release management processes
• Provide second-line support to operational and project teams and coordinate with third-line support providers when required
• Collaborate with multiple technical support groups to resolve complex infrastructure and automation issues
• Evaluate, recommend and implement IT best practices, operational standards and security controls
• Create, update and maintain technical documentation, operational procedures and automation standards
• Participate in project, coordination and technical review meetings and contribute to the successful delivery of infrastructure initiatives
• Communicate effectively with technical teams, stakeholders and management while supporting evolving business and technical requirements

Qualifications

• Minimum 5 years of relevant IT infrastructure, system administration or automation engineering experience, including at least 2 years in a similar Infrastructure Automation Engineer, Systems Engineer or DevOps role
• Bachelor's degree (EQF Level 6) in Information Technology, Computer Science, Engineering or a related field
• English language proficiency at minimum B2 level according to the Common European Framework of Reference for Languages (CEFR)
• Good knowledge of scripting and automation using Python, PowerShell or Bash, configuration management tools such as Ansible, and Infrastructure as Code (IaC) platforms such as Terraform or VMware Aria Automation
• Strong knowledge of virtualization platforms, including VMware vSphere or equivalent solutions, cloud platforms including Azure, AWS or Google Cloud, and Windows Server and Red Hat Linux administration, configuration and automation
• Experience working with ticketing systems and ITIL-based change, configuration and release management processes within complex enterprise environments involving multiple support teams
• Strong analytical, troubleshooting, organizational, prioritization, communication, teamwork and documentation skills
• Ability to work independently, adapt to rapidly changing technologies and maintain a proactive, user-oriented approach
• Desirable:
• 1. Experience supporting hybrid cloud and multi-cloud environments
  2. Experience with infrastructure monitoring, observability and incident response automation
  3. Experience working in international and multicultural environments
  4. Knowledge of IT security standards and infrastructure hardening practices
  5. Ability to communicate clearly and concisely with both technical and management stakeholders