Quality Complaint Engineer

WE ARE MARQUARDT

Our name stands for the interface of tomorrow. With the latest mechatronics and sensor technology, our around 11,000 employees at 22 locations are revolutionizing the human-technology interface every day. Our systems offer unparalleled user experiences and enable our customers to maintain a competitive edge in the rapidly evolving markets of new mobility, smart home, and other exciting industries.

To enrich our Quality Management department of the Marquardt Group located in Zone industrielle d’El Agba, 2087, El Hrairia, Tunis-El Agba we are looking for you as

Quality Complaint Engineer

Qualifications

• Engineer in mechatronics
• Minimum 5 years experience in quality customer complaints department
• Experience in the analysis of mechatronic & electronic assemblies
• Knowledge in quality and process engineering- Experience in dealing with customers from the automotive sector
• High autonomy, logical thinking and organizational skills
• Structured approach and above-average commitment
• English skills (written and spoken)
• German skills will be a bonus

Responsibilities

• Support customer in case of customer complaint
• Analysis of complaints of mechatronic systems
• Documentation of the analysis results in the SAP QM module
• Definition of immediate, medium and long-term measures in collaboration with the process managers of the production plant, and specialist departments (R&D, SQA, ...)
• Creation of analysis reports and 8D reports as well as sending them to the customer
• Monitoring of the customer portals

Contact Person:

HRB-Tunisia +216 31 333 250

Recruiting-TN@marquardt.com

="" Marquardt Automotive Tunisie S.A.R.L. • Lot no. 23, 24 • Zone industrielle d’El Agba, 2087, El Hrairia, Tunis