Customer Service Officer - Lubes & LPG

Country Tanzania City DAR ES SALAAM

Area
Tanzania

Workplace location DAR ES SALAAM-KILWA HSE(TZA) Employer company TotalEnergies Marketing Tanzania Limited Domain General Services, Sales Type of contract Regular position Experience Minimum 3 years

Context & Environment

• Time sensitive, Highly proactive: ensure daily updates
• Understanding client needs adhere to Company procedures
• Understanding customer contracts and terms,
• Understanding TotalEnergies attitude and be customer focus

Activities

LUBRICANTS

• Receive and process Customers orders on time
• Follow up delivery to customers at Warehouse depot
• Advising payment in customers account on time, ensure ZERO UNRECEIPTED.
• Complete billing of all consumption/supplies at our consignment stock centers.
• Follow up to ensure strategic customers in all regions are fully supplied and billed.
• Reconcile lubricants stock sheet in all consignment stock centers on monthly basis
• Follow up payments of Lubricants invoices and participate in reconciliation of customer accounts.
• Handling Debit/credit notes as they arise
• Control of pending customers’ orders in SAP on daily basis
• Participate in any marketing activity to improve the sales and profitability of the company
• Any other duties assigned by Head of Department
• Close relationship with Lubricant Engineers, Lubricant team at Lubes depot, Finance & Supply Team.

Candidate Profile

· University degree in Business Administration/Marketing/Engineering

· Minimum of two years work experience and preferably in petroleum industry

· Knowledge in MS Office package + SAP system

· Experience in marketing and selling skills.

Additional Information

Application deadline : 10.09.2026

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.