Finance Counselor

Overview

Provides financial counseling to inpatients and their guarantors as well as selected outpatient groups for the impaired professionals and partial hospitalization patients. This process includes establishing and/or confirming a medical record identification number, patient registration, detailed financial screening and analysis; verifying insurance or other third party coverage, collecting of deposits and co-pays; securing revolving credit applications, sponsorship referral and financial statements as required; obtaining necessary signatures and support documents from patients and guarantors; and coordinating financial issues with internal and external departments.
Qualifications

Minimum Education and Experience Requirements:

• High school graduate or equivalent.
• Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
• Knowledge of CPT and diagnosis coding preferred.
• Four-year degree may substitute for two years of financial/physician office experience.
• EPIC system knowledge preferred.
• Associate degree or equivalent course work may substitute for the one year required experience.
• Excellent communication, organization and problem-solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
• The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.

Motor Vehicle Operator Designation:

None provided

Licensure/Certification/Registration:

None