ERP Business Analyst

Location: Cincinnati, OH | Onsite

Salary: $85,000–$115,000 annually, depending on experience and skills

Help Shape the Future of How We Work

Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions focused on helping our customers optimize their warehouses, fleets, and operations. As an authorized Raymond sales and service center, we serve customers throughout Ohio, Kentucky, Southeast Indiana, and West Virginia from our headquarters in Cincinnati and regional locations in Columbus and Louisville. As RSC continues to grow, so does the opportunity to improve the systems and processes that power our business.

We’re looking for an ERP Business Analyst who is excited to dig into how a business operates, solve complex problems, improve processes, and help teams get more out of technology.

And the timing couldn’t be better. RSC is preparing for a planned migration from our current ERP platform, EBS Next, to Microsoft Business Central. This role will have the opportunity to be closely involved in that evolution and help shape how our ERP supports the business moving forward.

This is an onsite position based out of our Cincinnati office, giving you the opportunity to work directly with teams and leaders across the organization as you learn our business, evaluate processes, and develop solutions.

What You’ll Do

As our ERP Business Analyst, you’ll become a key internal resource connecting people, processes, data, and technology.

You’ll partner with teams across RSC to understand how work gets done today, identify opportunities to make it better, and translate business needs into practical ERP solutions. Whether you’re troubleshooting an issue, improving a workflow, analyzing data, supporting an implementation, or helping a team adopt a better process, your work will have an impact across the organization.

In this role, you will:

• Serve as a key subject matter expert for our ERP system and help teams understand how to use its capabilities effectively.
• Partner with departments across the organization to understand business processes, uncover inefficiencies, and identify opportunities for improvement.
• Help prepare for and support our planned transition from eBS Next to Microsoft Business Central.
• Translate business requirements into practical system and process solutions.
• Identify opportunities to automate, simplify, and standardize workflows through better use of ERP functionality.
• Support ERP configuration, enhancements, implementations, upgrades, testing, and troubleshooting.
• Investigate ERP issues, identify root causes, and coordinate solutions with internal teams, vendors, and technical resources.
• Develop database queries to support data requests, analysis, and system troubleshooting.
• Champion data quality and integrity by identifying inconsistencies and partnering with departments to address their root causes.
• Document business processes, system procedures, workflows, and ERP best practices.
• Support user training and help associates become more confident and capable ERP users.
• Evaluate how proposed system and process changes could impact other areas of the organization.
• Help drive change management and adoption as new functionality, processes, and systems are introduced.

What We’re Looking For

We’re looking for someone who can see both sides of the equation: how the technology works and how the business needs to work.

You may be a great fit if you enjoy asking “Why do we do it this way?” and then digging in to find a better solution.

Required Qualifications

• 4+ years of ERP Business Analyst experience or equivalent experience.
• Strong understanding of ERP systems and how they support business operations.
• Experience with business analysis, process improvement, system implementation, and/or system testing.
• Experience supporting change management and the adoption of new processes or ERP functionality.
• Strong analytical and problem-solving skills.
• Ability to translate business needs into clear system requirements and practical solutions.
• Strong communication skills with the ability to work effectively with associates, leaders, vendors, and technical resources.
• Ability to manage multiple priorities and projects in a growing, evolving environment.

Even Better If You Have

• Experience writing SQL queries and understanding database relationships.
• Strong project management experience, including coordinating timelines, priorities, deliverables, and cross-functional stakeholders.
• Experience with Microsoft Business Central.
• Experience supporting an ERP implementation or migration.

Why This Role Is Different

This isn't a position where you'll simply maintain a system and respond to tickets.

You’ll have the opportunity to understand how different areas of RSC operate, influence how processes are designed, help establish ERP best practices, and play an important role in a significant system transformation.

For someone who loves systems, process improvement, problem-solving, data, and working across a business, this is an opportunity to make a visible impact.

How You’ll Make an Impact Through Our Values

Drive Purpose
Connect ERP systems and processes to the broader needs of the business. Understand how work gets done and turn business challenges into solutions that improve efficiency, accuracy, and organizational effectiveness.

Make It Happen
Take ownership of ERP questions, issues, enhancements, and improvement opportunities. Dig into problems, engage the right resources, and drive solutions through resolution.

Deliver the Best
Become a trusted ERP resource by building strong system knowledge, promoting best practices, protecting data quality, and continuously identifying ways to better leverage our technology.

Move Forward Together
Build partnerships across departments and create solutions that work for the organization as a whole. Help users understand not only what is changing, but why it matters.

Ensure Safety
Protect the integrity and reliability of our systems and data through thoughtful testing, documentation, risk identification, and consistent processes.

What RSC Offers

• Competitive medical, dental, and vision benefits
• Life and disability coverage
• Company-paid short-term disability insurance
• 401(k) retirement plan with company match
• Paid Time Off
• Volunteer Time Off
• Employee Discount Program
• Referral Bonus Program
• A collaborative, competitive, and team-oriented culture
• The opportunity to make a meaningful impact as RSC continues to grow and evolve

If you’re energized by solving problems, improving processes, and helping an organization get more out of its technology, we’d love to hear from you.

Join RSC in Cincinnati and help us build the systems and processes that will support where we’re going next.