Account Manager Project Intern

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

About the team
Our team is responsible for driving the growth and development of the Home Supplies FMCG category by strengthening category fundamentals, expanding market coverage, and unlocking new growth opportunities. We focus on identifying key sub category opportunities, strengthening brand and seller participation, optimizing assortment and pricing, and developing impactful commercial initiatives to accelerate GMV growth. Working closely with cross functional teams, we shape and execute category strategies that enhance competitiveness, improve customer experience, and build a sustainable and scalable Home Supplies FMCG business across TikTok Shop and Tokopedia.

About this role
This role will support the Home Supplies FMCG team by taking ownership of key operational, analytical, and commercial workstreams that contribute to the category’s overall performance and business objectives. As an intern, you will have the opportunity to work on real-world business projects across areas such as performance analysis, competitor monitoring, campaign execution, seller development, and category initiatives. You will gain hands on experience in e-commerce and FMCG, develop practical analytical and business skills, and work closely with Account Managers and cross-functional teams in a fast paced environment.

Responsibilities

• Support Account Managers in managing day-to-day operations and performance of Home Supplies FMCG brands and sellers.
• Track and analyze GMV, sales, campaign performance, traffic, and seller KPIs, supporting regular business performance reporting.
• Coordinate with brands, sellers, and internal teams to ensure timely execution of commercial initiatives and resolve operational issues.
• Maintain account trackers, campaign calendars, seller databases, and performance dashboards with high accuracy.
• Conduct daily competitor price and promotion checks during campaign periods, identifying pricing gaps and opportunities to improve platform offers.
• Support business reviews through data gathering, performance analysis, and insight generation.
• Support seller development and category initiatives, including onboarding, assortment expansion, content initiatives, and ad-hoc projects.

Minimum Qualifications:

• Actively enrolled bachelor's degree student, preferably majoring in Data Science, Information System, Business, Economics, Finance, or Engineering
• An outstanding appreciation for accuracy of information and clean, perfect formatting
• Strong interest in e-commerce, social commerce, and FMCG product, especially Home Supplies FMCG Industry.
• Excellent analytical and problem-solving skills with the ability to interpret data and identify business opportunities.
• Proficient in Microsoft Excel/Google Sheets (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas)
• Demonstrates a proactive attitude with a willingness to learn, take initiative, and contribute to business development efforts
• Strong team player with the ability to collaborate effectively and support team objectives in a dynamic environment

Preferred Qualifications:

• Previous internship or organizational experience in e-commerce, sales, business development, or category management.
• Familiarity with TikTok Shop, Shopee, Lazada, or other online marketplaces.
• Strong attention to detail, with a high standard for data accuracy and polished, well-structured formatting.
• A 6-month internship commitment is preferred.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com