Principal Solution Consultant

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity

Job Description

What You'll Do

You will lead the sales and technical adoption of the Experian Ascend Platform in Malaysia. Working with banks and other lenders, you will develop tailored solutions, lead complex SaaS opportunities, and strengthen pre-sales capabilities.

This is a senior individual contributor role reporting to the General Manager. You will collaborate across the business and have no direct reports.

What you'll be doing

Strategic Practice Development & GTM Execution

• Strengthen pre-sales capabilities across the Malaysian commercial sales team through practical frameworks, reusable resources, and use-case-led approaches.
• Partner with the sales team to identify opportunities, structure complex deals, and grow revenue across banking and alternative lending.
• Develop market-relevant sales materials by tailoring pre-sales and sales content for clients in Malaysia.
• Improve product-market synchronization by translating regional trends, Bank Negara Malaysia (BNM) regulatory changes, and evolving lender needs into platform roadmap insights.

Executive Selling & Deal Origination

• Lead consultative sales cycles with C-suite executives, including CROs, CMOs, CXOs, and Chief Data Officers, at Tier 1 and Tier 2 Malaysian banks and non-financial lenders. Help clients assess their operating models, identify transformation opportunities, and build support for enterprise-wide solutions.
• Develop new business opportunities by understanding client priorities and transformation needs. Create and progress opportunities across existing accounts and new markets, including before the formal RFP process.
• Develop evidence-based business cases by assessing the financial, operational, and strategic outcomes of proposed solutions. Present clear recommendations to executive stakeholders, bank boards, and procurement committees.
• Facilitate collaborative client workshops with client teams and Experian colleagues to explore challenges and translate client needs into practical, tailored solutions.

Solution Architecture & Complex Solutioning

• Present and sell the end-to-end capabilities of the Experian Ascend Platform across data, analytics, risk modelling, model deployment, data management, and decisioning. Use a consultative "land and expand" approach to recommend relevant solutions and support clients' evolving needs.
• Develop SaaS solutions that support operational transformation across the credit lifecycle, from data ingestion and risk modelling to decision management. Help clients modernise their infrastructure and bring new solutions to market using the Experian Ascend Platform.
• Position native Generative AI (GenAI) assistant capabilities to help financial institutions accelerate coding, automate model documentation, generate analytical insights, and simplify complex risk-decisioning workflows.
• Collaborate with client teams and Experian analytics specialists to develop and present modelling solutions. Lead technical discussions and demonstrations covering credit risk modelling in Python or R, automated ModelOps deployment, and real-time decision engines.
• Author technical proposals, system architecture blueprints, data-flow diagrams, and comprehensive RFP and RFI responses.

Business Process Optimization & Consulting

• Perform deep-dive Business Process Improvement assessments using business consulting tools and methodologies to identify operational bottlenecks for financial and non-financial lenders.
• Design and launch targeted, use-case-driven outbound campaigns in close partnership with marketing and regional sales leaders.

Qualifications

What We're looking for

• At least 15 years of experience in enterprise sales, pre-sales, solution consulting, or product management within financial technology or software.
• Experience working consultatively with banks, alternative lenders, or financial institutions in Malaysia.
• Experience building senior stakeholder relationships and progressing complex enterprise opportunities.
• Experience developing scalable pre-sales frameworks, tools, and capabilities.
• Understanding of SaaS, cloud platforms, APIs, data and AI solutions, credit risk, automated underwriting, and fraud prevention.
• Experience translating client challenges into practical product and solution recommendations.
• Awareness of enterprise procurement, data security, Malaysian data privacy, relevant BNM requirements, and AI governance standards.
• Familiarity with machine learning workflows, MLOps or ModelOps, Python, R, or enterprise generative AI is an advantage.

Additional Information

Benefits and Perks:

• Hybrid work arrangement: You will divide your time between working remotely and working from the office. You will work from the office at least two days per week. You and your manager will agree on your office days, taking business and client needs into consideration.
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams
• ExperianCares Flexi Benefits

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

Experian Careers - Creating a better tomorrow together

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here