TikTok Shop - Special Projects Manager, Collectibles

Team Overview
You've seen the virality and impact of #TikTokMadeMeBuyIt. Join the team that is redefining how people discover, engage with, and shop through content and creators. At TikTok Shop, we're building the future of commerce by bringing together entertainment, community, and shopping into one seamless experience.

Our US Operations team partners closely with merchants, creators, brands, and cross-functional teams to build high-growth business categories and create long-term value for both sellers and consumers. We are an entrepreneurial, fast-paced organization where innovation, ownership, and execution are highly valued.

Responsibilities

• Develop category and business strategies by diagnosing key growth opportunities, structural challenges, and operational bottlenecks across TikTok Shop’s Collectibles business.
• Partner closely with cross-functional (XFN) teams to define goals, pilot initiatives, and identify key areas for continuous improvement.
• Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities.
• Work with product & tech teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness.

Minimum Qualification(s):

• Strong quantitative and analytical skills.
• Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, develop hypotheses, and translate data into actionable strategic recommendations.
• Experience in e-Commerce strategy & operations, category management, management consulting, or business strategy, with a proven track record of driving strategic initiatives.
• Hands-on experience in project management and cross-functional collaboration, with the ability to execute solutions that drive measurable business impact.
• Ability to thrive in a fast-paced, ambiguous environment with a structured and problem-solving mindset.

Preferred Qualification(s):

• A background in mathematics, statistics, business analytics, or related fields.
• Experience in high-growth, fast-paced environments, particularly within marketplace, e-commerce, consumer technology, or consumer goods sectors.