Banking Call Center Agent
- RayaCX
- Assiut, Egypt
- EGP 96,000 – EGP 120,000
Company Overview:
RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall customer experience. Our team of dedicated professionals is committed to delivering exceptional service and exceeding our clients' expectations.
Job role: Banking Call Center Agent
- Onsite (Inside the Bank)
Job Location:(inside the bank) Assiut Requirements:
- English Level (B1)
- Presentable and communicative
Duties and Responsibilities:
- Answering all the existing client's inquiries that related to
- Answer enquires about accounts
- Explain the products of the bank
- Solving problems of accounts Skills:
-Problem Solving
-Decision Making
-Communication skills
-Listing and handling skills Details:
-Rotational shift ( 8 working hours including 1 hour break)
Staff opportunity
-2 days off Rotational
-Location : :( inside the bank )
-Salary :8500K Gross
-Free medical insurance
-Social insurance
Skills
- Customer Service
- Call Handling
- Problem Solving
- Communication Skills
- Active Listening
- Banking Products Knowledge
- Decision Making
