Executive
- EXL
- New Delhi, India
- INR 250,000 – INR 350,000
- Ensure that the process transactions are processed as per Desk Top procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Provide the relevant process reports on a daily basis
- Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
- Ensure that the process transactions are processed as per Desk Top procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Provide the relevant process reports on a daily basis
- Ensure adherence to established attendance schedules
- Assistant Manager for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
- Manager for the purpose of settling performance issues and for monthly one on ones
SME’s for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required
Ensure adherence to Company Policies and Procedures
Graduate with knowledge of Computer literacy (MS Office & Domain knowledge)-
15 Yrs of Education
Skills
- MS Office
- Data Entry
- Process Improvement
- Quality Assurance
- SLA Management
- Reporting
- Time Management
