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Senior Executive - Quality Auditor

  • EXL
  • Chennai, India
  • INR 600,000 – INR 900,000

ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

  • Follow every aspect of SOP without fail.

  • Complete received Audits for quality review and ensure quality output.

  • To achieve Quality SLA and quality production target.

  • Excellent verbal and written communication.

  • Follow project related protocols and instructions.

  • Escalate issues, identify error trends.

  • Update all the required monitoring trackers.

  • All emails from Leads/Manager should be answered promptly without fail.

  • Ensure to adhere with HIPAA compliance.

  • Good excel skills.

  • Flexibility

  • Good Communication

  • Perform comprehensive secondary quality audits on inpatient medical records reviewed by DRG Auditors.

  • Validate accuracy of principal and secondary diagnoses, procedures, POA indicators, discharge disposition, and final DRG assignment.

  • Ensure compliance with IPPS regulations, ICD-10-CM/PCS guidelines, official coding conventions, and payer/client-specific requirements.

  • Adhere strictly to all Standard Operating Procedures (SOPs) without deviation.

  • Ensure 100% compliance with HIPAA and data security standards at all times.

    Use quality tools, 3M software, NLP tools, and internal systems effectively for audit and reporting activities.

  • Demonstrate strong working knowledge of Microsoft Excel, Outlook, and Word for documentation and reporting.

  • Follow all project-specific protocols, workflows, and client instructions.

Education - Bachelor’s Degree in Science or Nursing.

Certifications

One or more of the following mandatory certifications:

CCS – Certified Coding Specialist

CIC – Certified Inpatient Coder

CPC – Certified Professional Coder

Experience -

Minimum 5 years of experience in Inpatient DRG coding or auditing.

Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role.

Preferred Qualifications (Desirable Criteria)

Prior experience conducting IP DRG quality audits.

Hands-on exposure to 3M encoder software and NLP tools.

Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.

Experience working in SLA-driven, high-compliance healthcare environments.

Skills

  • ICD-10-CM/PCS Coding
  • DRG assignment
  • Inpatient Medical Record Review
  • HIPAA Compliance
  • Quality Auditing
  • 3M Software
  • Microsoft Excel

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