Job Overview

We are looking for an experienced Manager – Operations Finance

to take dedicated ownership of day-to-day Operations Finance activities

and strengthen Financial, Commercial and Workforce Governance

. The role will focus on SOW Management (End-to-End Cycle), Billing & Accounts Receivable, Daily Revenue Tracking, Revenue & Budget Forecast Management, Workforce/HC Management, Capacity & Utilization Management, OT, PO Utilization, Revenue Forecast vs. Actuals, Variance Analysis and Management Reporting

, ensuring Timely Reviews, 100% Billing, Effective PO Utilization, Strong Financial Controls, Revenue Leakage Control and Actionable Business Insights

to enable faster and informed business decisions.

Key Responsibilities

1. SOW Management – End-to-End Cycle

• Manage the complete SOW lifecycle, including drafting, stakeholders review, approvals, PCRs, renewals, amendments and commercial tracking

  .

• Ensure alignment of SOW terms, pricing, volumes, HC and operational requirements.

• Monitor SOW timelines and proactively drive pending reviews, approvals and closures.

2. Billing, Revenue Assurance & Accounts Receivable

• Manage end-to-end billing coordination and validate HC, volumes, rates, PO and commercial terms

  .

• Ensure 100% and accurate billing

  and identify potential revenue leakage.

• Coordinate with Finance for invoicing, reconciliation, accounts receivable, collections and resolution of billing discrepancies.

• Monitor revenue realization and provide timely visibility of revenue risks.

3. Revenue, PO & Utilization Management

• Monitor Daily Revenue, PO Utilization, Billing Realization and Revenue Trends

  .

• Track daily volumes, deliverables, capacity and utilization for transactional projects.

• Identify under/over-utilization and proactively highlight exceptions to Operations Heads.

• Partner with Operations to improve capacity utilization and minimize revenue loss.

4. Workforce & OT Management

• Manage Workforce Planning and HC requirements

  based on volumes, productivity and operational requirements.

• Monitor Required HC vs. Actual HC

  and backfill requirements.

• Identify capacity gaps, excess HC and workforce optimization opportunities.

• Calculate and validate OT requirements and monitor the associated cost impact.

5. Financial Planning, Forecasting & Variance Analysis

• Manage Revenue and Budget Forecasts

  and Forecast vs. Actuals for Operations and supporting functions.

• Conduct Budget vs. Actual Variance Analysis

  , identify key drivers and coordinate corrective actions.

• Provide visibility of financial risks, opportunities and cost/revenue trends to management.

6. Management Reporting & Business Insights

• Prepare timely MIS, dashboards, KPI reports and exception-based management reports

  covering revenue, billing, PO utilization, HC, utilization, OT, budget and cost.

• Provide actionable business insights and recommendations

  to Management and Business Heads for faster decision-making.

• Proactively highlight revenue leakage, cost risks, operational gaps and improvement opportunities.

7. Business Partnering & Process Improvement

• Partner with SOW Owners, Operations/Department Heads, Supporting Functions, Finance, HR/WFM, HO and client stakeholders

  .

• Ensure timely reviews, approvals, follow-ups and closure of critical actions.

• Drive process standardization, automation and continuous improvement

  across Operations Finance.

• Strengthen governance and reduce single-point dependency

  across critical activities.

Skills & Qualifications

• MBA in Finance, M.Com, or Bachelor’s degree in Finance/Accounting or a related Finance discipline.
• 5+ years of relevant experience in Operations Finance, Business Finance, Commercial Finance, FP&A or related areas.
• Strong experience in SOW/Contract Management, Billing, Revenue Assurance, Budgeting, Forecasting, Workforce Planning and Financial Analysis.
• Strong proficiency in MS Office Suite, particularly Excel, Word and PowerPoint, with advanced Excel skills for data analysis, financial modelling and management reporting.
• Hands-on experience with Billing/Finance tools and systems for billing management, invoice processing, reconciliation and reporting.
• Strong analytical, problem-solving and decision-making skills.
• Excellent stakeholder management, communication and business partnering skills.

Key Success Measures

End-to-End SOW Governance | 100% Accurate Billing | Revenue Realization | Revenue Leakage Control | Effective PO Utilization | Timely SOW/PCR/Renewals | Billing & AR Management | HC Availability & Utilization | Budget vs. Actuals | OT & Cost Optimization | Timely Reviews & Approvals | Actionable Management Insights | Process Improvement & Governance.

IJP Eligibility Criteria

1. Experience & Educational Background

• Minimum 1 year of experience in the current role .
• Educational qualification or practical work experience in Accounts & Finance / Finance / Accounting .
• Basic understanding of business and operational processes is preferred.

2. Performance

• Should have consistently met or exceeded performance expectations during the last three appraisal cycles .
• Should have no active Performance Improvement Plan (PIP) or disciplinary action within the last six months .

3. Skills & Competencies

• Strong communication and presentation skills .
• Good product and process knowledge .
• Thorough knowledge and strong proficiency in MS Office applications, including MS Word and PowerPoint .
• Advanced/Expert-level proficiency in MS Excel , including reporting and data analysis.
• Ability to analyze issues, identify root causes, and provide effective solutions will be an added advantage.
• Ability to independently create, review, revise, and finalize documents , ensuring accuracy, completeness, and proper formatting.

4. Attendance & Professional Conduct

• Consistent attendance with no major attendance or policy violations .
• Demonstrates a positive attitude, professionalism, ownership, and willingness to learn .

5. Flexibility & Working Requirements

• Should be flexible to support business and operational requirements as needed.
• Should be comfortable working 6 days a week .
• The position is based in Bangalore .

6. Internal Requirements

• Employees must have completed a minimum of 1 year in the current project , wherever applicable.
• Manager's recommendation is mandatory .
• Employees must inform their current reporting manager before submitting their IJP application .

7. Who Can Apply?

• AM and above employees who meet all the above eligibility criteria are encouraged to apply.

8. Cooling-Off Period

• To encourage thoughtful applications and minimize mid-process withdrawals, employees who voluntarily withdraw their IJP application after submission will be eligible to apply for another IJP only after completing a 3-month cooling-off period .