SailPoint Identity Security Cloud (ISC) Engineer

Location: Kondapur, Hyderabad, India

Work Mode: Onsite

Work Timings: 4:30 PM – 1:30 AM IST (Aligned with U.S. Eastern Time)

Position Summary:

We are seeking an experienced SailPoint Identity Security Cloud (ISC) Engineer with strong expertise in Epic provisioning and healthcare identity workflows . The ideal candidate will be responsible for designing, implementing, and supporting Identity Governance & Administration (IGA) solutions within SailPoint's cloud ecosystem, focusing on identity lifecycle management, governance, compliance, and Epic access automation.

Key Responsibilities:

SailPoint Identity Security Cloud (ISC)

• Design, implement, and support SailPoint ISC solutions for identity lifecycle management.
• Configure onboarding, offboarding, access requests, and birthright provisioning workflows.
• Integrate and maintain connectors including Epic EHR, Active Directory, Azure AD, and enterprise applications.
• Develop and manage custom rules, transforms, identity profiles, roles, and policies.
• Support certification campaigns, access reviews, SoD controls, and governance processes.
• Troubleshoot provisioning failures, connector issues, and integration challenges.

Epic Provisioning

• Automate provisioning and deprovisioning of Epic EMP, SER, DEP, and subsystem access.
• Integrate SailPoint with Epic security and identity management modules.
• Automate Epic role, template, and security class assignments.
• Collaborate with Epic analysts to align access controls with clinical and operational workflows.
• Troubleshoot Epic identity mismatches and provisioning issues.

General IAM Responsibilities

• Partner with Security, IT, HR, and Compliance teams to support IAM initiatives.
• Assist with audits, access certifications, governance documentation, and regulatory compliance (HIPAA, SOX, ISO).
• Provide production support, root-cause analysis, and process improvement recommendations.
• Support SailPoint roadmap planning, enhancements, and platform upgrades

Requirements

• 3–7+ years of Identity & Access Management (IAM) experience.

• 2–5+ years of hands-on experience with SailPoint Identity Security Cloud (ISC).

• Strong hands-on Epic provisioning experience, including:

  • EMP and SER records
  • Epic user templates
  • Role and security class management
  • IAM integration with Epic

• Experience with:

  • REST APIs
  • SCIM integrations
  • Identity lifecycle automation
  • Active Directory and Azure AD
  • SSO, MFA, and authentication services

Preferred Qualifications:

• SailPoint Professional or Engineer Certification.
• Experience with PowerShell, Python, or Java.
• Healthcare industry experience.
• Familiarity with ServiceNow, Jira, and ITIL practices.
• Knowledge of GRC, audit controls, and compliance frameworks.

Soft Skills:

• Excellent communication and documentation skills.
• Strong analytical and troubleshooting abilities.
• Ability to collaborate with clinical, business, and technical teams.
• Strong organizational skills with the ability to manage multiple priorities.