Associate Back Office

Update WTS each time an account is assigned or completed

Review all necessary account documents from relevant systems

Compile and organize relevant audit and claims data into spreadsheet analysis.

Participate in all applicable training and special unit projects when appropriate

Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support

RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.

Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance

Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required

Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training

Good Computer Navigation Skills

Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)

Accounting knowledge and computing skills

Keyboard handling skill – 25 wpm with 90% accuracy

Proficiency in English

Communication skills – should be able to read, interpret business documents. Good oral/written communication

Analytical and interpersonal skills

Data gathering ability/ Eye for detail

Team work/ Managing Self / Adaptability

Ability to work successfully in production driven environment

Ability to work on routine/standardized transactions

Knowledge about the Insurance / Re-insurance Industry in US

Knowledge about US Culture