Manager

• Drive the project from developing clear understanding & validation of all the estimates (Schedule, Cost, Resources, Budget & Scope) analyse variance tracking and managing resources effectively.

• Lead projects that may consist of multiple Agile teams and require integration with other activities outside the scope of the Agile teams by:

• Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort.

• Play a consultative role to put in place the appropriate people, process and tools, to improve team efficiency and effectiveness

• Facilitate agile ceremonies (meetings, stand-ups, sprint planning, retrospectives)

• Have a variety of workshop exercises ready that fosters team improvements, easier decision making and overall group alignment

• Facilitate trouble-shooting meetings between cross functional teams

• Work with management team to enable agile work styles

• Record, track and monitor timelines and track the team’s delivery (performance)

• Strong JIRA or similar tool knowledge is a plus - setting up a workflow process and ensuring workflow or tools are provided for pre-development work

• Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM.

• Configure and regularly update confluence

• Coaching members of the team as needed to optimize the efficiency of the project team

• Achieve the project goals within designated project constraints

• Effectively works through conflict and de-escalates difficult situations. Diplomatically navigates complex and controversial discussion

• Drive the project from developing clear understanding & validation of all the estimates (Schedule, Cost, Resources, Budget & Scope) analyse variance tracking and managing resources effectively.

• Lead projects that may consist of multiple Agile teams and require integration with other activities outside the scope of the Agile teams by:

• Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort.

• Play a consultative role to put in place the appropriate people, process and tools, to improve team efficiency and effectiveness

• Facilitate agile ceremonies (meetings, stand-ups, sprint planning, retrospectives)

• Have a variety of workshop exercises ready that fosters team improvements, easier decision making and overall group alignment

• Facilitate trouble-shooting meetings between cross functional teams

• Work with management team to enable agile work styles

• Record, track and monitor timelines and track the team’s delivery (performance)

• Strong JIRA or similar tool knowledge is a plus - setting up a workflow process and ensuring workflow or tools are provided for pre-development work

• Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM.

• Configure and regularly update confluence

• Coaching members of the team as needed to optimize the efficiency of the project team

• Achieve the project goals within designated project constraints

• Effectively works through conflict and de-escalates difficult situations. Diplomatically navigates complex and controversial discussion

Education Requirements

• Graduate / Postgraduate in any stream

• PMP, ACP certification (preferred)

  Work Experience Requirements

• 9-12 years progressive management experience, including management of major projects, in a large operating environment

• 2-3 years prior projects experience within the BPO Transition environment & TPA Platform

• Ability to prioritise multiple projects and assignments

• Key Attributes and Skills Desired

• Good to have valid US & UK visa.

• Location: As per requirement