Manager II, Quality and Reliability Engineering

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Key Responsibilities

Laboratory Strategy & Development

• Lead the planning, design, construction, and commissioning of a hardware reliability and validation laboratory exceeding 1,000 square meters.
• Define laboratory layout, test workflows, and future expansion roadmaps to support business growth.
• Collaborate with Facilities, EHS, Security, IT, and Engineering teams during laboratory construction and deployment.
• Ensure laboratory infrastructure complies with all applicable requirements related to:

• Electrical systems
• Compressed air and gas systems
• Cooling and ventilation systems
• Fire protection and emergency response systems
• EHS and occupational safety requirements
• Local regulatory and building code requirements

Laboratory Operations Management

• Lead day-to-day laboratory operations to ensure safety, efficiency, quality, and delivery performance.
• Establish laboratory management processes, KPIs, utilization tracking, and continuous improvement initiatives.
• Manage laboratory budgets, capital investments, maintenance contracts, and operational expenditures.
• Oversee laboratory scheduling, resource planning, capacity management, and utilization optimization.
• Ensure laboratory readiness to support multiple simultaneous development programs.

Equipment Management

• Define laboratory equipment strategy and investment roadmap.
• Lead equipment procurement, installation, commissioning, qualification, and acceptance activities.
• Establish preventive maintenance, calibration, and repair programs.
• Manage relationships with equipment suppliers, service providers, and accreditation bodies.
• Ensure equipment compliance with applicable industry standards and laboratory quality requirements.

Product Validation & Engineering Support

• Support reliability and validation activities for AI Data Center Power Solutions products
• Provide technical leadership for:

• EVT (Engineering Validation Test)
• DVT (Design Validation Test)
• PVT (Production Validation Test)
• Reliability Validation
• Qualification Testing

• Review reliability and validation plans and ensure adequate test coverage for product requirements and customer expectations.
• Collaborate with Product Develop Engineering, Reliability and Testing Engineering, Quality, Manufacturing, and Projects Management teams.

Standards & Compliance

• Ensure laboratory compliance with:

• ISO/IEC 17025 requirements
• CNAS accreditation requirements
• Applicable IEC, UL, CSA, GB, and other international standards

• Lead laboratory accreditation activities, audits, and corrective action programs.
• Serve as the primary interface with accreditation agencies and external auditors.
• Drive laboratory quality management system implementation and continuous improvement.

Team Leadership

• Recruit, develop, coach, and retain high-performing laboratory engineers and technicians.
• Build organizational capabilities in test engineering, validation methodologies, and laboratory operations.
• Establish competency development and technical training programs.
• Foster a culture of safety, accountability, collaboration, and innovation.

Job Requirements

Mandatory Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Reliability Engineering, or related disciplines.
• 15+ years of experience in hardware validation, testing, reliability engineering, or laboratory management.
• Proven experience building and commissioning a laboratory of at least 1,000 square meters from 0-to-1.
• Strong understanding of laboratory infrastructure requirements including:

• Electrical power systems
• Water systems
• Compressed air and gas systems
• HVAC systems
• Fire protection systems
• EHS requirements

• Demonstrated experience managing laboratory operations, staffing, budgets, and equipment lifecycle management.
• Extensive knowledge of product development validation processes including:

• EVT
• DVT
• PVT
• Reliability Testing
• Qualification Testing

• Strong understanding of:

• Environmental Testing
• Mechanical Testing
• Electrical Testing
• Product Safety Testing

• Experience supporting validation of electromechanical products, power delivery systems, connectors, cables, or related hardware products.
• Expert knowledge of ISO/IEC 17025 laboratory management systems.
• Hands-on experience leading CNAS accreditation application and certification activities.
• Strong project management and stakeholder management skills.
• Experience leading technical teams in a global matrix organization.
• Fluent English communication skills, including speaking, reading, writing, and technical presentation.

Preferred Qualifications

• Experience in AI Data Center, Power Distribution, High-Power Interconnect, or Hyperscale Infrastructure industries.
• Experience with UL, CSA, IEC, GB, and customer-specific validation standards.
• Familiarity with laboratory information management systems (LIMS).
• PMP, Six Sigma, ASQ, or related professional certifications.
• Experience managing globally distributed laboratory organizations.
• Experience supporting new product introduction (NPI) and manufacturing qualification programs.

What your background should look like

Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters degree with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent

Competencies

SET : Strategy, Execution, Talent (for managers)