Key Account Manager

Reference ID: 42627

Are you interested in high-quality, natural, and tasty nutrition?

We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Responsibilities

• Executing annual sales planning and constantly updating customer-related forecasts, consulting the local AM and respecting global corporate guidelines.
• Developing and implementing sales initiatives and implementing business unit initiatives.
• Supporting assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers. Proactively and continuously evaluating, coordinating and validating customer requirements in order to enhance customer loyalty and increase customer value. Coordinating and steering activities between the local customer and Döhler TG in order to ensure compliance with global customer guidelines.
• Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering cycles, batch sizes and payment receipts into account. The current market and customer conditions must always be considered. Consulting on local pricing with the AM responsible, taking the global cost agreements into account.
• Implementing the operative targets (e.g. portfolio business, new business, new business fields/portfolio management) for the area of responsibility, taking long-term strategic corporate targets into account. Compiling account development plans and updating them regularly.
• Gaining inspiration from global customer organisations with the aim of continuously optimising processes and organisational structures, and implementing corresponding measures in consultation with the line manager. Implementing customer requirements in Döhler processes.
• Contribution and realization of ideas for the digital transformation in the area of responsibility. Alignment and realization of digitization projects in cooperation with the stakeholders. Optimization and documentation of new and existing business processes in the digital data bases and systems.
• Attaining the sales, turnover and profit targets as well as introducing suitable measures to counteract potential and actual deviations in consultation with the line manager.
• Ensuring and implementing customer projects and tracking sample and quotation evaluation and contract status, including intervening at the customer site where necessary. Coordinating local interests in the global customer organisation.
• Ensuring that complaint processing and the implementation of corrective actions in the Döhler organisation meet all requirements.

Your Profile

• Bachelor Degree or above, preferably in food science related majors;
• Min. 5 years B2B sales experience in food & beverage industry in China;
• Proactive and willing-to-learn attitude;
• Good communication skills;
• Fluent Chinese and written English ability.

As an employer, we offer:

• Work with passion:
  We foster a culture where you can act with heart and mind, take pride in your work and inspire others through positivity and commitment.
• Lead with purpose at every level:
  For us, leadership is not defined by titles. It is about taking ownership, driving change and bring-ing meaning to what you do.
• Grow your way:
  With flexible development opportunites across departments and a global team, you can broaden your skills, discover new strenghts and actively shape your own path.
• Global collaboration:
  Join an international team bringing together multiple cultures, languages and perspectives to spark new ideas and inspiration.
• Shared strength:
  We build real connections and grow together. By sharing knowledge and valuing each other’s strengths, we create a culture where trust and team play lead to shared success.

Equal opportunities for all

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

Become a part of our team and apply online trough our career portal to the attention of Wendy Lu. Please note that we are unable to consider or return application documents sent by mail.